OSU AI ("OSU AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application, cloud services, AI companions, private servers, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our Services:

1.1 Account Information

When you create an account, we collect:

• Email address
• Username/display name
• Password (stored in encrypted form)
• Date of birth (to verify age eligibility)
• Profile preferences and settings

1.2 Voice Data (AI Companion)

When you use our AI companion's voice interaction feature, we collect:

• Voice recordings: Audio captured when you activate the voice feature (via hotkey)
• Transcriptions: Text conversions of your voice input
• Voice interaction metadata: Timestamps, duration, and frequency of voice interactions

Important: Voice recording only occurs when you actively trigger it via the designated hotkey. We do not passively record audio or listen in the background.

1.3 Game Data

To provide contextual AI companion experiences, we may access and process:

• In-game events and state information
• Character positions, inventory, and progress
• Game session duration and activity patterns
• Screenshots or visual data (only when you request texture analysis or generation)

This data is used solely to enhance your companion experience and is not shared with game publishers or other third parties.

1.4 AI Companion Memory

Your AI companion maintains memory to provide personalized interactions, including:

• Conversation history and context
• Your stated preferences and interests
• Previous requests and interactions
• In-game events the companion has "witnessed"

1.5 Generated Content & Assets

We collect and store:

• Text prompts used to generate textures and schematics
• Generated textures, schematics, and other assets
• Asset metadata (creation date, associated game, quality tier)
• Storage usage information

1.6 Payment Information

When you make a purchase, our payment processor collects payment details (credit card number, billing address). OSU AI does not directly store full payment card information. We retain transaction records including purchase date, amount, subscription tier, and payment confirmation.

1.7 Device & Technical Data

We automatically collect:

• Device type, operating system, and version
• Hardware specifications (GPU, RAM) for compatibility
• IP address and approximate location (city/region level)
• Application version and update history
• Error logs and crash reports
• Usage analytics (features used, session duration)

1.8 Private Server Data

For private server hosting (e.g., Minecraft), we store:

• Server configuration and settings
• World/map data and player builds
• Player activity logs
• Chat logs (for moderation purposes)

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 Service Delivery

• Provide, maintain, and improve our Services
• Process your texture and schematic generation requests
• Enable AI companion interactions and maintain companion memory
• Host and manage private game servers
• Process payments and manage subscriptions

2.2 Personalization

1. Customize AI companion personality and responses based on your interactions
2. Remember your preferences and settings
3. Provide contextual assistance based on game state

2.3 Communication

4. Send service-related announcements and updates
5. Respond to your inquiries and support requests
6. Send marketing communications (with your consent)

2.4 Safety & Security

7. Detect and prevent fraud, abuse, and security incidents
8. Enforce our Terms of Service and Acceptable Use Policy
9. Moderate content and respond to DMCA requests

2.5 Improvement & Analytics

10. Analyze usage patterns to improve our Services
11. Train and improve our AI models (see Section 3 for opt-out)
12. Conduct research and development

3. AI TRAINING & YOUR DATA

3.1 How We Use Data for AI Training

We may use anonymized and aggregated data from user interactions to improve our AI models, including texture generation quality, schematic accuracy, and companion responsiveness. This data is stripped of personally identifiable information before use in training.

3.2 Opt-Out of AI Training

You may opt out of having your data used for AI training purposes by adjusting your privacy settings in the application or by contacting us at privacy@osu.ai. Opting out will not affect your ability to use the Services, though it may limit certain personalization features.

3.3 Voice Data

Voice recordings are processed for transcription and companion response generation. By default, voice data is deleted after processing. If you opt in to help improve our voice recognition, anonymized voice samples may be retained for up to 90 days for quality improvement purposes.

4. DATA SHARING & DISCLOSURE

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share data with third-party vendors who perform services on our behalf, including cloud hosting providers, payment processors, analytics services, and customer support platforms. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders, or government regulations).

4.3 Safety & Rights Protection

We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or situations involving potential threats to the safety of any person.

4.4 Business Transfers

If OSU AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4.6 Multiplayer & Social Features

If you use private servers or social features, certain information (username, generated assets you choose to share, in-game activity) may be visible to other users. You control what content you share with others.

5. DATA RETENTION

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Policy. Specific retention periods include:

Data Type	Retention Period
Account information	Until account deletion + 30 days
Voice recordings	Deleted after processing (or 90 days if opted into improvement program)
AI companion memory	Until you delete it or account deletion
Generated assets (textures, schematics)	Until you delete them or account deletion
Private server data	30 days after subscription ends
Payment records	7 years (legal/tax requirements)
Usage analytics	24 months (aggregated indefinitely)
Security logs	12 months

6. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access & Portability

You may request a copy of the personal data we hold about you in a structured, commonly used format.

6.2 Correction

You may request that we correct inaccurate or incomplete personal data.

6.3 Deletion

You may request deletion of your personal data. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Companion Memory Management

You can view, edit, or delete your AI companion's memory at any time through the application settings. You may also request a complete memory wipe.

6.5 Marketing Opt-Out

You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or adjusting your notification settings.

6.6 Do Not Track

Our Services do not currently respond to "Do Not Track" browser signals.

6.7 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@osu.ai. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

13. Encryption of data in transit (TLS) and at rest
14. Regular security assessments and penetration testing
15. Access controls and authentication requirements
16. Employee training on data protection
17. Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

OSU AI is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland: We rely on Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms, to transfer your data outside the EEA.

By using our Services, you consent to the transfer of your information to the United States and other jurisdictions as described in this Policy.

9. CHILDREN'S PRIVACY

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@osu.ai.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Users between 13 and 18 years old may use our Services with parental consent. Certain features, including voice-enabled AI companions, may require users to be 18 or older.

10. JURISDICTION-SPECIFIC RIGHTS

10.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, the right to opt out of sales (we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, contact us at privacy@osu.ai or call (312) 613-0680.

10.2 European Economic Area, UK, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal bases for processing include consent, contract performance, legitimate interests, and legal obligations. You also have the right to lodge a complaint with your local supervisory authority.

10.3 Other Jurisdictions

If you are located in another jurisdiction with data protection laws, you may have additional rights under local law. Please contact us to learn more about your specific rights.

11. COOKIES & TRACKING TECHNOLOGIES

Our website and Services use cookies and similar tracking technologies to collect information and improve your experience. Types of cookies we use include:

• Essential cookies: Required for basic functionality (authentication, security)
• Analytics cookies: Help us understand how users interact with our Services
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect functionality.

12. THIRD-PARTY LINKS & SERVICES

Our Services may contain links to third-party websites or integrate with third-party services (e.g., payment processors, game platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) and/or by posting a prominent notice in the application at least 30 days before changes take effect.

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

OSU AI

Attn: Privacy Team Email: privacy@osu.ai Address: 632 Commercial St San Francisco, CA 94111 Phone: (312) 613-0680 For EU/UK users, you may also contact our Data Protection representative at dpo@osu.ai.